Terms and Conditions
The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
Use of Site
When you buy from Creative Digitals Shop we protect your privacy. We do not sell or exchange customer information. We've established procedures to protect your privacy when purchasing via the Internet. On occasion, you may receive an e-mail from us to communicate information regarding you order or to let you know about our products. This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Creative Digitals Shop and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Creative Digitals Shop believes that customer conduct violates applicable law or is harmful to the interests of Creative Digitals Shop and its subsidiaries.
Consumer Agreement
CUSTOMER AGREES THAT USE AND PURCHASE OF THE SERVICE IS ENTIRELY AT CUSTOMER’S OWN RISK. SERVICES/PRODUCTS ARE PROVIDED ‘AS IS’ WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTIES CONCERNING THE AVAILABILITY , ACCURACY OR CONTENT OF INFORMATION, PRODUCTS OR SERVICES.
THIS DISCLAIMER OF LIABILITY APPLIES TO ANY DAMAGES OR INJURY CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, DEFECT, NEGLIGENCE OR UNDER ANY OTHER CAUSE OF ACTION. CUSTOMER SPECIFICALLY ACKNOWLEDGES THE SERVICE IS NOT LIABLE AND THE RISK OF INJURY RESTS ENTIRELY WITH CUSTOMER.NEITHER THE SERVICE NOR ANY OF ITS AGENTS, AFFILIATES OR CONTACT PROVIDERS SHALL BE LIABLE IN ANY WAY FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF USE OF THE SERVICE/PRODUCTS OR INABILITY TO GAIN ACCESS TO OR USE THE SERVICE OR OUT OF ANY BREACH OF ANY WARRANTY. CUSTOMER HEREBY ACKNOWLEDGES THAT THE PROVISIONS OF THIS SECTION SHALL APPLY TO ALL CONTENT ON THE SERVICE/PRODUCTS.
Sales Tax
Creative Digitals Shop charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.
Sales
Sales are a great way to save money. Creative Digitals Shop does run sales periodicity. For items in stock we normally ship within 1-2 business days. For items such as vinyl, transfers, or anything made to order you must allow 14 business days for these orders to ship. Please allow additional time for us to get them packaged and shipped to you. If you are ordering a sale please note if we are out of stock of an item we will replace it with a different color/print or similar style.
Shipping & Delivery
At this time, Creative Digitals Shop ships merchandise to locations within the United States. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier USPS, UPS, or Fed-ex.
Payment
You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options) Paypal or Credit/Debit Card. When paying with Paypal you need to be sure to confirm your shipping address is correct. We are required to ship to the address Paypal provides us to protect both of us. Creative Digitals Shop reserves the right to change its payment procedures at any time without prior notice to you. Our products are inspected before shipping, but if for some reason one slipped through the cracks and there was a problem, we will send you a new one immediately at no cost. If you did not get the right sizes or styles please let us know immediately and we will get it corrected ASAP!!
Custom Orders
We offer a wide variety of options for custom orders. These orders can be emailed to CreativeDigitalsShop@outlook.com Due to this being a custom item once the order has started being processed we are not able to cancel the order. Our teams works very hard to make sure we process orders as quickly and accurately as possible.
Return Policy
Returns: We are confident that you will be satisfied with your purchase most of the times, but we understand that occasionally a mistake can be made from item selection to boxes being handled the wrong way or any other steps in between. Hence, we accept returns for the following conditions:
· Items were damaged en-route must file claim with carrier
· Items that were originally defective upon arrival.
· Items are wrong.
All returns should meet the following conditions:
You must contact us at CreativeDigitalsShop@outlook.com within 3 days of receiving the items.
Must be returned within 5 days of receipt of merchandise according to tracking number.
Holiday items are allowed only if returned at least 30 days prior to the Holiday.
Shipping and handling fees are not refundable both ways.
FINAL SALE OR IMPERFECT ITEMS ARE NON-RETURNABLE AND NON REFUNDABLE
Creative Digitals Shop will not be responsible or liable for any injuries that may incur from its product.
Wholesale customers
As purchaser, I certify that I am engaged in the business of selling merchandise and services of the kind and type sold by your firm. Colors of items may slightly differ due to the photo quality. Unless otherwise specified, I certify that all merchandise and services purchased on or after this date is to be resold.
I also certify that if the merchandise and services are withdrawn for use other than for resale I will report the transaction to my respective State Government's Department of Revenue as a withdrawal from stock and pay the tax thereon based upon the reasonable and fair market value, but not less than the original purchase price.
Furthermore, I understand I am assuming liability for the sales or use tax on transactions between me and your firm. (Certain organizations and purchases are exempt from State Sales Tax).
Collapsible content
How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to track your order on our website or on the carrier's website.
What is your return policy?
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, please contact us within 14 days of receiving your order to initiate a return. Returns must be in their original packaging and in new, unused condition. Refunds will be issued once we receive the returned product.
How do I cancel my order?
If you need to cancel your order, please contact us as soon as possible. If your order has not yet shipped, we will cancel your order and issue a refund. If your order has already shipped, we may not be able to cancel your order, but we will do our best to accommodate your request.
Can I order in bulk for my business or event?
Yes, we offer bulk ordering options for businesses and events. Please contact us with your order details, and we will provide you with a quote and any available discounts.
How can I contact customer support?
For assistance or inquiries, please visit our Contact page and fill out a request to email us. Our team will respond as soon as possible to assist you. Additionally, you can refer to our FAQ section for quick answers to common questions.
What is your shipping policy?
We offer shipping within the US and international shipping to select countries. We understand that shipping can be a concern when making a purchase, so we have provided a detailed shipping policy on our website to ensure that you have all the information you need. To view our shipping policy, please visit our Shipping page.